※The old compensation structure wil apply for bookings made before December 31, 2018.
Any changes to the compensation made after January 1, 2019 will be according to the new compensation structure.
＞Click here for details＜
Safety Pack is an optional compensation in a very affordable price giving you extra protection in case of car damage, punctured tire remove and etc.
In the event of an accident, customers will be exempted from paying the Non-Operation Charge (NOC).
Tire replacement costs will be covered.
|NOC Warranty Service||In the event of an accident, the customer is exempted from paying the NOC.(Compensation for loss of business: JPY20,000 or 50,000)|
|Tire replacement costs will be covered||※・The customer may be required to pay the cost of the tire replacement upfront.If so show your receipt when returning the vehicle to receive a reimbursement.
・A maximum of JPY20,000 will be reimbursed as equivalent value of the replaced tire.
・Coverage includes wheel damage, loss or damage to hub caps.
|Cancellation||Customers will not have to pay the cancellation fee even when returning the vehicle early during the rental period.
*Excluding cases when less than 12 hours into the rental period.
|Late Return of the Vehicle||If the customer will be late in returning the vehicle as scheduled due to traffic congestion or other problems, the customer will be allowed no need of one-hour extension for free as long as they notify OTS Rent-a-car at least one hour prior to their scheduled return time.|
※In some cases, the customer pays a one-time charge for a damaged tire/purchase a new tire (equivalent of a damaged tire) which can be refunded in exchange for a receipt when returning the rented car (capped at JPY20,000 incl tax).