※Rinku-Toyosaki branch (Naha Airport) currently does not accept reservation for the time being.※
To adapt to the new normal in this pandemic, OTS Rent-a-car
reassures customers of an easier car pickup procedure with the commencement of the “Face recognition system”.
Use Facial recognition system to reduce face-to-face contact.
At the same time, the spread of infection can be prevented.
OTS Rent-a-car conducts daily car disinfection, sterilization and various
measures at the branches,in addition to the new system.
Reassuring customers to use our service at much ease with our continuous efforts at work！
OTS Rent-a-car thoroughly disinfects and sterilizes the rental cars.
The frequently touched surfaces by customers such as the door, steering wheel, handbrake and navigation panel as well as the interior of each car is thoroughly disinfected and sterilized.
OTS Rent-a-car avoids close crowd contact with the Quick Check in system.
Reduces close contact for car rental procedure so as to have a hassle-free process.
OTS Rent-a-car latest [Facial Recognition System] is now online!
Customers, who are taking the shuttle service to our branch, are now able to use their mobile phone or tablet to complete the registration and car collection procedure on the way so that they can skip the counter registration upon arrival at the branch and collect the car directly.
OTS Rent-a-Car’s “Face recognition system” allows customers to register their driver’s licence (with photo) in advance and perform facial recognition before arriving at the branch. This helps to reduce face-to-face contact as well as provide a more reassuring and smoother procedure.
Firstly, please proceed to OTS Rent-a-Car website for reservation. Please select “Face Recognition Plan” . At the same time, please register the driver’s details.
※It is recommended that customers update their credit card details in advance under OTSClub membership page.
Register driver’s license and upload a photo of the driver’s license upon making a reservation.
This photo will be used as a reference for Facial Recognition. After registering the driver’s license and uploading the photo of the driver’s license, please confirm the important points of the reservation.
Last but not least, please pay by credit card to complete the reservation. After the reservation is successful, a confirmation email will be sent to the registered email address.
※No changes to this reservation are allowed on this plan.
※Any additional fees incurred during the usage period will be paid on the spot.
※If there is a refund, it will be made in cash on the spot.
An instruction email will be sent to the registered email address the day before the car rental date. On the car rental day, please use the URL link in this email or dedicated URL on the membership page to perform Facial Recognition procedure.
On the car rental day, after checking in with the staff at the airport, you may start the Facial Recognition procedure. Please perform the Facial Recognition procedure from the instruction email you received the day before or the dedicated URL on the membership page before or after arriving at the branch.
Procedure of using a smartphone or tablet to take a picture of the driver’s face for Facial Recognition. After completing the Facial Recognition procedure, you may proceed to the reservation confirmation page.
Please sign electronically after confirming the reservation. When the procedure completion page appears, it means that the car pick-up procedure is completed.
After entering the 「keycafe verification code」 displayed on the procedure completion page into the key box, you may retrieve the key of the rental car and set off.
※Contract, vehicle condition checklist and receipt can be checked on the membership page.
On the day of car rental, please proceed to the preparation page for Facial Recognition procedure from the instruction email you received the day before or the membership page. Upon arrival at Shimoji Island Airport, please scan the QR code placed at the counter (the branch is located in the airport) and the Facial Recognition procedure can begin after the scan is successful.
Procedure of using a smartphone or tablet to take a picture of the driver’s face for Facial Recognition.
After completing the Facial Recognition procedure, you may proceed to the reservation confirmation page.
Please sign electronically after confirming the reservation. When the procedure completion page appears, it means that the car pick-up procedure is completed.
After entering the 「keycafe verification code」 displayed on the procedure completion page into the key box, you may retrieve the key of the rental car and set off.
※Contract, vehicle condition checklist and receipt can be checked on the membership page.