|Mechanical Problems||Dead battery,flat tire,engine fails to start,broken timing belt,etc.|
|Human Error||keys locked inside,out of gas.|
|Breakdown||Unable to drive due to an accident,trapped wheel or stranding.|
|Flat Tire||Replacement of the spare tire or emergency repairs.|
|Towing after an Accident||Customer bears the cost of towing in excess of 15km.
※JPY730 per 1km after 15km.
|Wheel Stuck in a Ditch,Sand,or Snow||Extra charge will apply in the need of a crane truck for more than 30 minutes.|
※The JAF may not be able to help in some cases. For details see the following “Conditions for use of JAF Road Service”.
【On Ordinary Roads】
Park on the shoulder and wait in a safe place behind the guard rail.
On expressways and freeways, remember to display the triangle reflector at the back of the vehicle in the event of breakdown or accident.Please wait in a safe place.
|●Location of the breakdown|
|On a general road||
|On a expressway||
・Name of expressway
・Direction(between XX Interchange and XX Interchange)
・Kilometer marker(if known)
|●Vehicle make,registration number,license plate number and color|
|●What type of assistance you require(condition of vehicle)|
※If you have a GPS function on your mobile phone or you can get GPS information from the car navigation system,please provide it.
phone or public phone
Phone charges apply (Fixed phone: 10JPY per minute, mobile phone: 10JPY per 20seconds)
※Calls cannot be made from PHS phones and some IP phones.
※When calling from a mobile phone, charges cannot be qualified as a “free minutes call” included in the basic fee.
Speed Dial #8139
Phone charges apply
※Calls cannot be made from a fixed phone [Dial phone] and some IP phones.
Hokkaido Call Center … 011-857-8139
Kyushu Call Center … 092-841-5000
You can also send an e-mail from a PC or mobile phone.
JAF web site：http://www.jaf.or.jp/
JAF mobile site：http://www.jaf.or.jp/smt/
|Expressway emergency phone||
Linked to the relevant expressway company
Expressway emergency phones are linked to the control room at the relevant expressway company. Ask for JAF. Please note that if you ask for a company other than JAF, you must pay the charges for that company’s road service.
Persons with hearing or speech impairment may use fax.
Road Service may not be available in the following cases,even if your vehicle is of the applicable type.