Reliable Compensation Plans

TOP  >  OTS Rent-a-car Safety Pack Series

Greater coverage than anywhere else! Safety Pack Series

            
VIP Premium Plan Premium PlanBasic Plan
Price +JPY2,200/24hrs
※Available to add with additional charge of 6,600JPY,even within 72hours car rental.
+JPY1,100/24hrs+JPY550/24hrs
Road Service
※Please see below.
NOC(Non-Operation Charge)
(JPY20,000~JPY50,000)
1 hour allowance for late return
Free 1hr if you run late due to traffic jam etc. (only within business hours).
Refund of unused days in case of early return(Basic charge+CDW)
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Tire repair/change to spare tire
New tire replacement fee Unlimited Unlimited ×
Towing charges Unlimited Unlimited Free up to 30km
Compensation for 2nd and succeeding accident
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Renewal of car contract due to accident
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Transportation support in case of car trouble
※Okinawa area only
Max. of JPY100,000 Max. of JPY30,000 ×
Free rental extension up to 48hrs in the event of cancellation of transportation due to typhoon Max. of 48 hrs free extension Max. of 24 hrs free extension ×
One Two Supprot Travel Insurance
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Maximun charge
Maximun 10 days per month. Rental period of 11 to 30days will be computed as 10days
Max. of JPY22,000 Max. of JPY11,000 Max. of JPY5,500

About One Two Support Travel insurance

Compensation for sudden illness or injury while traveling for all rental car passengers!

Fee for cleaning car interior stains and removing odours

Should there be particles from vomit, cigarettes (including e-cigarettes) etc. that causes any car interior stains or odour, the company shall seek a cleaning fee ofJPY20,000from the lessee. Thank you for your kind understanding.

About road service

All OTS rental cars are part of the Roadside Assistance Service, so if you encounter an emergency when using the rental car, such as a flat tire or a dead battery, you can have a peace of mind.

Towing charges

When there is a problem with the car (accident or breakdown) that lead to a difficulty in moving the rental car (the car cannot be driven) with the inability to go to the nearest destination (for example, a hotel, rental car office), a moving fee will be provided. (Limited to the use of public transportation or taxis) The fee includes a limit of JPY100,000 per vehicle (up to the number of people registered in the vehicle inspection certificate). Please provide a receipt upon car return.

Conpensation for 2nd and succeeding

With Collision Damage Waiver and Basic Safety Pack, you are entitled to protection coverage only from the 1st accident whereas with Premium Safety Pack and VIP Premium, you are entitled to protection coverage from the 2nd and subsequent accidents.

Renewal of car contract due to accident

If your rental car is damaged in an accident, you must return the damaged car. If you wish to continue using the car, you need to make a new reservation and go through the rental car procedure again. If you have opted for Premium Safety Pack or VIP Premium, you can replace a car of the same class for free and continue to use it. * If there is no equivalent car available for rental, the replacement car will be of a lower car class. Kindly note that a broken rear mirror is also considered as an accident vehicle that cannot continue be used on the road. For customers who want a peace of mind are advised to opt for Premium Safety Pack or VIP Premium.

How to include Safety Pack Premium Plan to your booking?

You can choose to join Basic Safety Pack, Premium Safety Pack or VIP Premium when making an online reservation. Alternatively, you may approach our staff at the counter to include the option on the day of your arrival.

Premium Plan
Price +JPY1,100/24hrs
Maximum charge
Maximum 10 days per month. Rental period of 11 to 30days will be computed as 10days.
Max. of JPY11,000
Aioi Nissay Insurance(Road Service)
※Please see below.
NOC(Non-Operation Charge)
(JPY20,000~JPY50,000)
1 hour allowance for late return
Free 1hr if you run late due to traffic jam etc. (only within business hours.)
Refund of unused days in case of early return
New tire replacement fee Max. of JPY50,000
Towing charges Free up to 500km(※)
Compensation for 2nd and succeeding accident
Renewal of car contract due to accident

(※)This information is based on sample calculations from the roadside assistance provider under normal vehicle category. The distance of the tow truck travelled will be adjusted according to the condition of the car, car weight , etc. that may lead to a possibility of self-payment.

What is Aioi Nissay Insurance Road Service?

Aioi Nissay Insurance Road Service is an organization that responds to unexpected car troubles. With one call, they promptly provide services such as roadside assistance, etc. concerning vehicle function.

Towing charges

Towing is required when the car cannot operate due to an accident or malfunction. Aioi Nissay Insurance Co., Ltd. covers towing fees up to 500KM. If the towing distance exceeds 500KM, additional fee will be charged according to the distance.

Second and subsequent accident

Collision Damage Waiver (CDW) and Basic Plan are only applicable to the first accident/damage and will not cover second and subsequent accident. Premium Plan will cover for second and subsequent accident/damage.

Rental fees for new car rental due to accident

In cases whereby the vehicle is damaged due to accidents or breakdowns, the damaged vehicle must be sent back. If customers still require the car to continue their journey, they have to re-register again. If opted with Basic Plan or Premium Plan, free rental of the same car class will be provided. ※ If the same car class is not available, a lower car class will be provided. Damage to the side mirror, etc. is also treated as an accident and considered not feasible for driving. Therefore, it will be recommended to opt for Basic Plan or Premium Plan.

How to include Safety Pack Premium Plan to your booking?

You can choose to join Basic Safety Pack, Premium Safety Pack or VIP Premium when making an online reservation. Alternatively, you may approach our staff at the counter to include the option on the day of your arrival.

Premium Plan
Plan +JPY1,100/24hrs
Third-party bodily injury, property & vehicle damage compensation
(vehicle damage deductible up to JPY100,000 per accident)
Passenger bodily injury
(Up to JPY30 million)
JAF(Road Service)
NOC(Non-Operation Charge)
1 hour allowance for late return
Free 1hr if you run late due to traffic jam etc. (only within business hours.)
Cancellation fee
Tire repair/change to spare tire Max. of JPY20,000
Towing charges Max. of JPY100,000

Towing charges

If your car is immovable due to an accident or breakdown, you will need to have your car towed to our location. JAF Roadside Assistance provides free 15km towing service. Journeys over 15 kilometers will incur additional charges based on distance. If you join the Premium Plan, you can be compensated for towing costs up to 100,000 yen (approximately 130 kilometers).

How to include Safety Pack Premium Plan to your booking?

You can choose to join Basic Safety Pack, Premium Safety Pack or VIP Premium when making an online reservation. Alternatively, you may approach our staff at the counter to include the option on the day of your arrival.

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