Reliable Compensation Plans

TOP  >  OTS Rent-a-car Reliable Compensation Plans

Greater coverage than anywhere else!
Safety Pack Series

Troubled by the limited insurance coverage ?
“I am not aware of these hidden costs?!..” “Towing charges exceeding 15km?… Car contract renewal fee?…” etc.
Coverage beyond the normal insurance!!

Applicable shops In Okinawa only All shops (including Hokkaido regions) Heisei Rent-a-car’s compensation content is different from below.
>Click here for more details<
Eligible individuals Foreign nationals traveling to Japan
Plan VIP Premium Premium Basic
Price
※Available to add with additional charge of 6,600JPY,even within 72hours car rental.
JPY+2,200/24hrs JPY1,100/24hrs JPY550/24hrs
Maximum charge
Maximum 10 days per month. Rental period of 11 to 30days will be computed as 10days.
Max. of JPY22,000
※Unable to join if rental period over 30 days.
Max. of JPY11,000 Max. of JPY5,500
Third-party bodily injury, property & vehicle damage compensation
(Vehicle damage deductible up to JPY100,000 per accident)
check
Passenger bodily injury
(Up to 30 million JPY)
check
JAF(Road Service)
※Please see below.
check
NOC(Non-Operation Charge)
(JPY20,000~JPY50,000)
check
1 hour allowance for late return
Free 1hr if you run late due to traffic jam etc.
(only within business hours).
check
Refund of unused days in case of early return
(Price difference of Basic charge + Collision Danage Waiver)
check
Tire repair/change to spare tire check
New tire replacement fee UnlimitedMax. of JPY50,000
Towing charges Unlimited Free up to 30km Free up to 15km
Compensation for 2nd and succeeding accident check
Renewal of car contract due to accident check
Transportation support in case of car trouble Max. of JPY100,000
Free drop-off charge
(return to different office)
checkJPY1,100JPY1,100
Free rental extension up to 48hrs in the event of cancellation of transportation due to typhoon. check
Price
※Available to add with additional charge of 6,600JPY,even within 72hours car rental.
VIP PremiumPremiumBasic
JPY2,200/24hrsJPY1,100/24hrsJPY550/24hrs
Maximum charge
Maximum 10 days per month. Rental period of 11 to 30days will be computed as 10days.
VIP PremiumPremiumBasic
Max. of JPY22,000Max. of JPY11,000Max. of JPY5,500

※【VIP】Unable to join if rental period over 30 days.

Third-party bodily injury, property & vehicle damage compensation
(Vehicle damage deductible up to JPY100,000 per accident)
VIP PremiumPremiumBasic
Passenger bodily injury
(Up to 30 million yen)
VIP PremiumPremiumBasic
JAF Road Service
(※Please see below.)
VIP PremiumPremiumBasic
NOC(Non-Operation Charge)
(JPY20,000~JPY50,000)
VIP PremiumPremiumBasic
1 hour allowance for late return
Free 1hr if you run late due to traffic jam etc. (only within business hours).
VIP PremiumPremiumBasic
Refund of unused days in case of early return
(Price difference of Basic charge + Collision Danage Waiver)
VIP PremiumPremiumBasic
Tire repair/change to spare tire
VIP PremiumPremiumBasic
New tire replacement fee
VIP PremiumPremiumBasic
UnlimitedMax. of JPY50,000
Towing charges
VIP PremiumPremiumBasic
UnlimitedFree up to 30kmFree up to 15km
Compensation for 2nd and succeeding accident
VIP PremiumPremiumBasic
Renewal of car contract due to accident
VIP PremiumPremiumBasic
Transportation support in case of car trouble
VIP PremiumPremiumBasic
Max. of JPY100,000
Free drop-off charge(return to different office)
(※Except for Miyako/Hokkaido/Chugoku/Shikoku regions.)
VIP PremiumPremiumBasic
JPY1,100JPY1,100
Free rental extension up to 48hrs in the event of cancellation of transportation due to typhoon.
VIP PremiumPremiumBasic

プレミアム安心パック plus ご加入ならOne Two Support 訪日旅行保険がプラス特典でついてくる!!

One Two Support Travel Insurance
for Japan Visitors

レンタカー業界初!! Coverage when you get sick or injured during your trip !
(All passengers of the rental car)
※Only for foreign visitors.

※Applicable only to customer who bought Safety Pack VIP Premium Plan.
※For details regarding the compesation contents, please check below page.

>One Two Support Travel Insurance For Tourists Visiting Japan<

For accident such as…

Injuries caused by jelly fish or corals in the sea.

Hospitalization due to sudden, poor body condition.

Transportation assistance in the event of rescue and emergency operations when stranded on the sea.

About JAF (Road Service)

What is JAF Road Service?

JAF (Japan Automobile Federation) is an organization that responds to unexpected car troubles. With one call, they promptly provide services such as roadside assistance, etc. concerning vehicle function.

All vehicles of OTS Rent-a-car are registered to JAF Road Service

Feel secure even when an unexpected car breakdown happens.

Details of JAF Road Service

  • Mechanical Problems
  • Human Error
  • Breakdown
  • Flat Tire
  • Towing after an Accident
  • Wheel Stuck in a Ditch,Sand,or Snow

Towing charges

In the event of non-usability of the car rental due to car trouble (accident or car breakdown), transportation costs to the nearest destination (e.g.accommodation/car rental office, etc) will be covered up to JPY100,000 for the whole group (applicable only to public transportation or taxi and up to number of passenger capacity indicated on the vehicles registration). Please submit the receipt when you return the rental car.

Drop-off fee

Free drop-off in case of return to different office.

Unexpected costs during typhoon

Free car rental extension up to 48 hours in case car cannot be returned due to typhoon.

How to include Safety Pack VIP Premium Plan to your booking?

1.During online booking

Select “Safety Pack VIP Premium Plan” under Optional Equipment.

2.Via phone / email

You can request to include Safety Pack VIP Premium Plan by calling / emailing us directly even after making your booking online Please provide us your name and booking number.

3.Over the counter

Upon your registration on the actual car rental day, you may also opt to include Safety Pack VIP Premium Plan to your booking. Please request for assistance from our staff at the counter.

Greater coverage than anywhere else!
Safety Pack Series

Troubled by the limited insurance coverage? “I am not aware of these hidden costs?!..” etc.
Coverage beyond the normal insurance!!

Plan Premium Basic
Price JPY1,100/24hrs JPY550/24hrs
Maximum charge
Maximum 10 days per month. Rental period of 11 to 30days will be computed as 10days.
Max. of JPY11,000 Max. of JPY5,500
Third-party bodily injury, property & vehicle damage compensation
(Vehicle damage deductible up to JPY100,000 per accident)
Passenger bodily injury
(Up to JPY30 million)
Mitsui Sumitomo Marine Insurance(Road Service)
※Please see below.
NOC(Non-Operation Charge)
(JPY20,000~JPY50,000)
1 hour allowance for late return
Free 1hr if you run late due to traffic jam etc. (only within business hours.)
Refund of unused days in case of early return
(Price difference of Basic charge + Collision Danage Waiver)
Tire repair/change to spare tire
New tire replacement fee Max. of JPY50,000
Towing charges Free up to 500km(※) Free up to 500km(※)
Compensation for 2nd and succeeding accident
Renewal of car contract due to accident
Price
PremiumBasic
JPY1,100/24hrsJPY550/24hrs
Maximum charge
Maximum 10 days per month. Rental period of 11 to 30days will be computed as 10days.
PremiumBasic
Max. of JPY11,000Max. of JPY5,500
Third-party bodily injury, property & vehicle damage compensation
(Vehicle damage deductible up to JPY100,000 per accident)
PremiumBasic
Passenger bodily injury
(Up to JPY30 million)
PremiumBasic
Mitsui Sumitomo Marine Insurance(Road Service)
PremiumBasic
NOC(Non-Operation Charge)
(JPY20,000~JPY50,000)
PremiumBasic
1 hour allowance for late return
※Free 1hr if you run late due to traffic jam etc. (only within business hours).
PremiumBasic
Refund of unused days in case of early return
Price difference of Basic charge + Collision Danage Waiver
PremiumBasic
Tire repair/change to spare tire
PremiumBasic
New tire replacement fee
PremiumBasic
Max. of JPY50,000
Towing charges
PremiumBasic
Free up to 500km(※)Free up to 500km
Compensation for 2nd and succeeding accident
PremiumBasic
Renewal of car contract due to accident
PremiumBasic

(※)This information is based on sample calculations from the roadside assistance provider under normal vehicle category. The distance of the tow truck travelled will be adjusted according to the condition of the car, car weight , etc. that may lead to a possibility of self-payment.

About Mitsui Sumitomo Marine Insurance(Road Service)

What is Mitsui Sumitomo Marine Insurance Road Service?

Mitsui Sumitomo Marine Insurance Road Service is an organization that responds to unexpected car troubles. With one call, they promptly provide services such as roadside assistance, etc. concerning vehicle function.

All vehicles of Rent-a-car are registered to Mitsui Sumitomo Marine Insurance Road Service

Feel secure even when an unexpected car breakdown happens.

Details of Mitsui Sumitomo Marine Insurance Road Service

  • Mechanical Problems

    Mechanical Problems

  • Refuel when petrol runs out(limit to 1 litre)

    Refuel when petrol runs out(limit to 1 litre)

  • Unlock the car when key is left inside

    Unlock the car when key is left inside

  • Flat Tire

    Flat Tire

  • Towing after an Accident

    Towing after an Accident

  • Wheel Stuck in a Ditch,Sand,or Snow

    Wheel Stuck in a Ditch,Sand,or Snow

Note:The insurance period is limited to one-time use (long-term car contract with over one year period can only use the insurance once a year)

Towing charges

Towing is required when the car cannot operate due to an accident or malfunction.
Mitsui Sumitomo Marine Insurance Co., Ltd. covers towing fees up to 500KM. If the towing distance exceeds 500KM, additional fee will be charged according to the distance.

Second and subsequent accident

Collision Damage Waiver (CDW) and Basic Plan are only applicable to the first accident/damage and will not cover second and subsequent accident.
Premium Plan will cover for second and subsequent accident/damage.

Rental fees for new car rental due to accident

In cases whereby the vehicle is damaged due to accidents or breakdowns, the damaged vehicle must be sent back.
If customers still require the car to continue their journey, they have to re-register again.
If opted with Basic Plan or Premium Plan, free rental of the same car class will be provided.
※ If the same car class is not available, a lower car class will be provided. Damage to the side mirror, etc. is also treated as an accident and considered not feasible for driving. Therefore, it will be recommended to opt for Basic Plan or Premium Plan.

How to include Safety Pack Premium Plan to your booking?

1.During online booking

Select “Safety Pack Premium Plan” under Optional Equipment.

2.Via phone / email

You can request to include Safety Pack Premium Plan by calling / emailing us directly even after making your booking online.
Please provide us your name and booking number.

3.Over the counter

Upon your registration on the actual car rental day, you may also opt to include Safety Pack Premium Plan to your booking.
Please request for assistance from our staff at the counter.

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