Plan・room details・to reservation～[OTS Time Sale] Relaxing Chatan Stay with Free Access to Pool & Hot Spring “Chura-yu” (Room Only)【Family Standard Room】

＼ Limited-Time OTS Time Sale! ／

【Plan Details】

・Check-in: from 15:00
・Check-out: until 11:00
・Complimentary access to the natural hot spring & pool “Chura-yu” during your stay

◆ Hotel Complimentary Services ◆

・Welcome drink service (Available 14:00–20:00)
・Late-night noodle service (Available 22:00–23:00)

◆ Natural Hot Spring & Pool “Chura-yu” ◆

・Hot spring & sauna: 7:00–23:00 (last entry 22:00)
・Pool & healing pool: 10:00–21:00
※ “Chura-yu” may be closed on certain days. Please check the official website for closure dates.

◆ Eco Cleaning Policy ◆

To support environmental conservation, we offer eco-friendly housekeeping:

Daily: Towel & pajama replacement, trash collection

Every 4 days: Room cleaning & linen change (sheets, pillowcases)
※ Additional cleaning can be arranged for JPY 3,300 if requested before 11:00 on the same day.

◆ “Easy Mommy Pack” ◆

A special 4-item set for children aged 3 years and under, complimentary during your stay!
Includes:
・5 diapers per night
・400 ml formula milk per night
・Baby food / snack / drink per night
・1 pack of baby wipes per stay

◆ Child Policy ◆

・Children aged 5 and under may share existing beds free of charge.
・Guests aged 12 and above are considered adults.

Child, bed-sharing rate

age　10-12

Of adult rate90％

age　6-9

Of adult rate90％

Infant　0-5（with bedding）

Of adult rate90％

Infant　0-5（without food and bedding）

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Cancellation policy

Cancellation fee will not be charged if cancelled on or before [23:59 of 8 days prior to accommodation]
10% of accommodation fee will be charged as cancellation fee if cancelled not later than [00:00 of 7 days prior to accommodation]
20% of accommodation fee will be charged as cancellation fee if cancelled not later than [00:00 of 4 days prior to accommodation]
50% of accommodation fee will be charged as cancellation fee if cancelled not later than [00:00 of 2 days prior to accommodation]
80% of accommodation fee will be charged as cancellation fee if cancelled not later than [00:00 of the day of accommodation]
100% cancellation fee will be charged of non-arrival client or no show without notice.

※The Japan time zone (GMT + 9) will be applied.