Get your car in no time!!
Thank you for patronizing OTS Rent-a-car.
To provide better and smoother rental experience with us, we’ve started “Priority Check-in”.
By booking online and viewing the driving precaution video clip in advance, you can skip the orientation on the day and proceed straight to priority check in.
Also, by showing the QR Code which is attached to your booking confirmation email, verification at the airport and car arrangement are a lot smoother. Do not miss your QR Code when you arrive.
※This service is currently available at Toyosaki office only.
Enjoy priority check-in
with advance e-Learning!
Smoother car rental process with QR Code!
Car rental procedure made
FASTER & SMOOTHER than before.
We will put our utmost effort to
provide you best service.
Fast procedure at the airport
Pickup service from the airport previously require customers to provide their name verbally to OTS staff to verify their booking, which takes more time if the customer’s name is difficult to read or has different pronunciation.
Customers who made their booking online will receive a confirmation email with a QR code. By showing this QR code, booking can be easily verified, which saves time.
Our staff will be waiting at the airport’s arrival lobby.
Please present the QR CODE to our staff.
Reserve a car in advance for the date and time of your choice on the website.
After completing your booking online, a confirmation letter will be sent to you e-mail address. This e-mail contains link to access your booking details and the QR code.
When boarding the shuttle bus, you just need to scan the QR code.
Reservation details will be sent to the branch and the staff will start preparing your vehicle.
Priority CHECK IN with reduced time
E-Learning URL link of precautions explanation will be emailed in advance. Please visit the link for confirmation and priority for car collection will be arranged upon arrival at the branch.
Customers, who have watched and understood the precautions video clip, can skip the explanation briefing and go straight to the priority queue on actual day.
Shorter waiting time and faster car collection than before.
It takes additional5~10 minutes for explanation briefing in general queue.
Have to wait for the previous batch of customers to finish listening to the briefing as well.
Waiting time can be shortened by going E-Learning online first before departure.
To avoid ‘crowding’ in the branch, we will guide only driver inside for reception.
Driver goes to the inside and other members get to a vehicle.
Our staff will guide you when getting off the shuttle bus.
Thorough precautionary measures against infection is put in place at reception!
Reducing as much contacts as possible to operate at reception.
For face to face reception, we use vinyl sheild and try to operate as less contacts as possible.
For foreign drivers, photocopy of your driving documents is necessary.
Please present all the required documents to drive in Japan.
Auto-payment machine is also installed at customer side.
We ask for your self-service on payment too.
To reduce contacts, we ask for credit card or electronic money payment where possible.
For rental finish, final check will be made at vehicle return area. Unless any additional payment left, we will ask for signature to complete vehicle return.
After the vehicle return, you are directly guided to shuttle bus for the airport transfer.
※Currently, only OTS Toyosaki main office and transfer service at the airport are using QR code system. Other OTS branches are also expected to implement QR code in the near future.