Introducing 「Smooth System」 for ease of renting

Lesser wait!Smoother process!

Get your car in no time!!

By acquiring QR Code and e-Learning system in advance, smoother process & priority at check-in!

With priority check in, speed through car collection!!

Thank you for patronizing OTS Rent-a-car.

To provide better and smoother rental experience with us, we’ve started “Priority Check-in”.

By booking online and viewing the driving precaution video clip in advance, you can skip the orientation on the day and proceed straight to priority check in.

Also, by showing the QR Code which is attached to your booking confirmation email, verification at the airport and car arrangement are a lot smoother. Do not miss your QR Code when you arrive.

※This service is currently available at Toyosaki office only.

e-Learning

Enjoy priority check-in
with advance e-Learning!

Smoother car rental process with QR Code!

Car rental procedure made
FASTER & SMOOTHER than before.
We will put our utmost effort to
provide you best service.

Fast1

Fast procedure at the airport

OldConfirm names verbally

Pickup service from the airport previously require customers to provide their name verbally to OTS staff to verify their booking, which takes more time if the customer’s name is difficult to read or has different pronunciation.

NewUse QR code system for fast car collection

Customers who made their booking online will receive a confirmation email with a QR code. By showing this QR code, booking can be easily verified, which saves time.

Our staff will be waiting at the airport’s arrival lobby.
Please present the QR CODE to our staff.

You can GET a QR code by booking a car online

BookBook a car online

Reserve a car in advance for the date and time of your choice on the website.

ConfirmGET QR Code!

After completing your booking online, a confirmation letter will be sent to you e-mail address. This e-mail contains link to access your booking details and the QR code.

When boarding the shuttle bus, you just need to scan the QR code.
Reservation details will be sent to the branch and the staff will start preparing your vehicle.

Fast2

Priority CHECK IN with reduced waiting time

Watch the precautions online beforehand

E-Learning URL link of precautions explanation will be emailed in advance. Please visit the link for confirmation and priority for car collection will be arranged upon arrival at the branch.

Priority for car collection !

Customers, who have watched and understood the precautions video clip, can skip the explanation briefing and go straight to the priority queue on actual day.
Shorter waiting time and faster car collection than before.

It takes additional5~10 minutes for explanation briefing in general queue

Priority car collection and shorter waiting time!!

It takes additional5~10 minutes for explanation briefing in general queue.

Have to wait for the previous batch of customers to finish listening to the briefing as well.

Waiting time can be shortened by going E-Learning online first before departure.

For priority car collection, watch E-Learning beforehand!!

Fast3

Faster car preparation time and shorter waiting time

1Information will be sent to the branch upon customer’s arrival at the airport.

Upon meeting our staff at the airport, please present the QR CODE for scanning. Another QR CODE scanning is required when boarding the shuttle bus.

At the point of scanning, the status of customer’s arrival at the airport or having boarded the bus will be sent to the branch.

2Start preparing vehicle before your arrival at the branch

The branch will prepare the vehicle before your arrival after receiving the status.

Previously, car preparation will only be processed after customer’s arrival at the branch. But customers can now start their journey quicker and may minimise their waiting time.

Smooth System

Note:

※Currently, only OTS Toyosaki main office and transfer service at the airport are using QR code system. Other OTS branches are also expected to implement QR code in the near future.

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