Important Notice

Important Notice

Sep.11, 2023

From 1st October 2023, reservations for RAIZEHV class will cease.
Customers who have made a reservation will be provided with another car of a similar class.
We apologise for the inconvenience caused.

Cessation of car class reservationRAIZEHV class
Start date1st October 2023~

Mar.20, 2023

For new reservations or changes to existing reservations made after 1 April 2023, e.g. the pick up and return branch is different, there will be a drop-off fee of JPY3,850 for vehicles returning to DFS branch.

Up to 31 Mar 2023JPY2,750
1 Apr 2023 and afterJPY3,850

For example, car pick up at Rinku-Toyosaki branch → car return at DFS branch = JPY3,850 for car return at different branch | Car pick up at DFS branch → car return at Rinku-Toyosaki branch = JPY2,750 for car return at different branch

Nov.8, 2022

For new reservations or changes to existing reservations made after 17 Nov 2022, the drop-off fee will be charged at JPY2,750 if the pick up and return location is different.

Up to 16 Nov 2022JPY1,650
17 Nov 2022 and afterJPY2,750

Oct.14, 2022

Due to the shortage of manpower, DFS branch will be changing its business operating hours. We apologise for any inconvenience caused to our customers and thank you for your kind understanding. Customers who have made the reservation before the change will follow the normal business operating hours (before change).

Before change09:00~19:00
After change09:00~17:00

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