Important Notice

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Important Notice

【About Temporary Closure of Office】Updated May.21,2020

The temporary closures of below branch offices have been extended due to the impact of coronavirus outbreaks. ※( )Temporary suspension period

Okinawa main island
Toyosaki main office
(Jun.30,2020)
Tomarin Branch
(Jun.30,2020)
DFS Branch
(Jun.30,2020)
Miyako island
Shimoji Island Airport Branch
(Jun.15,2020)

※Customers with the booking under Toyosaki Main Office will be moved to Akamine Office.
We apologize for any inconvenience cause and thank you for your understanding.

【OKINAWA】Reduced Operating Hours  Updated May.21,2020

Due to the impact of corona virus outbreaks, , business hours of our below offices will be shortened
from April 20 to Jun 30, 2020.
We apologize for any inconvenience cause and thank you for your understanding.

Okinawa main islandAkamine OfficeCall center08:00~17:00
Miyako islandMiyako Airport Branch08:00~17:00
Ishigaki islandShin-Ishigaki Airport Branch08:00~17:00

Reservation center will operate from 8AM to 5PM.

【HOKKAIDO】Reduced Operating Hours  Updated Apr.24,2020

In response to the worsening of Covid-19 outbreak, a nationwide state of emergency has been declared.From April 27, 2020 to June 30, 2020 the business hours of OTS Rent-A-Car Chitose branch・Suzuki Rental Car Hokkaido will be shortened. We apologise for the inconvenience caused and seek for your kind understanding.

Hokkaido Area
Chitose Airport branch 09:00~18:00

※For customers who have already made a reservation, we shall continue to serve you according to your reservation time. We apologise for the inconvenience caused and seek for your kind understanding.

【Suspension of Service After Business Hours】Updated Apr.1,2020

The temporary closures of below branch offices have been extended due to the impact of coronavirus outbreaks.

We apologize for any inconvenience cause and thank you for your understanding.

Okinawa main islandToyosaki main officeflights arriving at 19:01 to 23:00
Miyako IslandMiyako Airport Branchflights arriving at 19:01 to 20:00
Ishigaki IslandShin-Ishigaki Airport Branchflights arriving at 19:01 to 21:00

【Notice of Operations Transfer of Chitose Branch】Updated Mar.12,2020

Okinawa Tourist Service Inc., OTS Car Rental Chitose branch will be transferring the operating rights to Carpointbig Suzuki Hokkaido Car Rental from April 1, 2020. All employees will also be transferred to the new management team and continue to provide service to meet the needs of our customers. We look forward to your continued support.

【Hakodate Branch Closure Notice】Updated Mar.12,2020

Due to the rationalization of business operations, OTS Car Rental Company will cease operation of Hakodate branch on March 31, 2020. We are grateful to our customers for their support and patronage ever since the opening of Chitose branch in June 2009 and Hakodate branch in May of the following year. We sincerely apologise for any inconvenience caused and look forward to your continued support and patronage.

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