Important Notice

Important Notice

2024, Sep.12

Thank you for your continued support of OTS Rent-A-Car.
We would like to inform you that we will be outsourcing our business to another car rental company.

Target officeMiyako Airport Branch
Start date of outsourcing2024,Oct.1~
Outsourcing CompanyYOU・I Rent a car
Change of service contents after outsourcing・OPERATING HOUR:08:00~18:00
・Unable to return car to Shimoji Island Airport branch

2024, Mar.10

From 2024, Apr.1 the shuttle bus boarding method from Ishigaki Airport will change. Please check.

~2024, Mar.31Staff will guide you at the terminal exit
2024, Apr.1~Board the shuttle bus at the bus stop number 13 directly .
Starting from2024, Apr.1~

Feb.8, 2024

From 1st April 2024, reservations for HWS class and HWC class will cease.
Customers who have made a reservation will be provided with another car of a similar class.
We apologise for the inconvenience caused.

Cessation of car class reservationHWS class|HWC class
Start date1st April 2024~

NOV.25,2023

After-hours pick-up reservations made between January 1 and March 31, 2024 will be subject to the following handling fees. The fee for After-hours pick-up reservations established from April 1, 2024 will be increased to 3,850 yen.

1 JAN 2024~31 MAR 2024JPY2,200
1 APR 2024~JPY3,850

NOV.25,2023

Shimoji Island Airport branch will be shortening its business hours to the following during the winter period from December 1, 2023 to February 29, 2024.

Regular business hours09:00~19:00
Winter business hours09:00~18:00

Sep.11, 2023

From 1st October 2023, reservations for RAIZEHV class will cease.
Customers who have made a reservation will be provided with another car of a similar class.
We apologise for the inconvenience caused.

Cessation of car class reservationRAIZEHV class
Start date1st October 2023~

Mar.20, 2023

For new reservations or changes to existing reservations made after 1 April 2023, e.g. the pick up and return branch is different, there will be a drop-off fee of JPY3,850 for vehicles returning to DFS branch.

Up to 31 Mar 2023JPY2,750
1 Apr 2023 and afterJPY3,850

For example, car pick up at Rinku-Toyosaki branch → car return at DFS branch = JPY3,850 for car return at different branch | Car pick up at DFS branch → car return at Rinku-Toyosaki branch = JPY2,750 for car return at different branch

Nov.8, 2022

For new reservations or changes to existing reservations made after 17 Nov 2022, the drop-off fee will be charged at JPY2,750 if the pick up and return location is different.

Up to 16 Nov 2022JPY1,650
17 Nov 2022 and afterJPY2,750

Oct.14, 2022

Due to the shortage of manpower, DFS branch will be changing its business operating hours. We apologise for any inconvenience caused to our customers and thank you for your kind understanding. Customers who have made the reservation before the change will follow the normal business operating hours (before change).

Before change09:00~19:00
After change09:00~17:00

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